MPS Customer Loyalty
Quocirca’s MPS Customer Loyalty Report is based on primary research across the US, UK, France and Germany. It reveals that larger organisations are less satisfied with the performance of their managed print service than their midmarket counterparts. However, midmarket organisations are most likely to change provider at the end of their contract.
Sustainability and the future of print
This report analyses how IT decision-makers who are responsible for or involved in decisions around the print infrastructure are graduating from hazy ambitions for environmental protection to more concrete goals for sustainability that impact their own actions and shape their expectations of suppliers. We identify key subgroups with an above-average interest in sustainability and that are likely to lead in adopting better environmental practices. We also reflect on how sustainability may impact printing behaviours over the next few years.
The data opportunity for the print industry
Quocirca’s Data Innovation Opportunity 2023 report discusses how print manufacturers and their channel partners can better harness data analytics to build new products and services and ultimately create longer term customer relationships.
MPS and Home Printing Buying Habits
The shift to hybrid work continues to evolve, creating new challenges for organisations in managing, controlling, and securing printing across office and remote locations. This report is based on Quocirca’s MPS 2022 research, carried out amongst 203 IT decision-maker respondents, all using MPS, across the UK, France, Germany and the US. While managed print services […]
Cloud maturity and the future of print
This report analyses the cloud opportunity and gives recommendations and guidance for managed print services (MPS) providers that are expanding their cloud-based offerings. It discusses their attitudes and plans for print and digitisation as they address the challenges of the hybrid workplace.
Quocirca Print Industry Trends 2023
Quocirca’s Print Industry Trends 2023 provides details on 10 key trends that will shape the print industry in the coming year. The report provides insight on each trend, the impact on the print industry and recommendations for suppliers to adapt and build product and service offerings and propositions.
Post-pandemic, the print industry faces ongoing challenges to drive relevance amidst market consolidation, supply chain disruption, declining print volumes and an ever-evolving technology landscape. A more distributed workforce, working from both office and home, demands new ways of managing paper and digital workflows. This report outlines the key areas where industry players can capitalise on […]
Quocirca MPS Brand Perception 2022
Quocirca conducted a survey of senior IT managers with responsibility for decisions relating to managed print services in the UK, France, Germany and the US. The research covered 203 enterprises with 500 or more employees that were already using a managed print service. Organisations with 500 to 999 employees were classed as mid-size organisations, and […]
The Future Office 2025: US Edition
This is the third edition of the Global Print 2025 study, Quocirca’s ongoing assessment of the convergence of print and digital technologies in the workplace. In April 2022, Quocirca conducted a survey of 1,021 office workers and 521 IT decision-makers in SMBs and large enterprises across the US and Europe. This report focuses on the US research findings, which comprise 405 office workers and 207 IT decision-makers.
Mind the gap: Gen Z attitudes to print
The future of work is increasingly in the hands of the youngest members of the workforce, and as Millennials and members of Gen Z graduate into leadership roles, working practices and the philosophy behind them will change. This report looks at how Gen Z and Millennials are reshaping the future of work and how their omnichannel preferences is influencing their attitudes to printing in the workplace.